Return & Refund Policy

Returns

We want you to love your Grip It Rip It Gear products. However, because many of our items are made-to-order, we do not accept returns for buyer’s remorse.

We only accept returns or replacements for:

• Defective items

• Damaged items

• Incorrect items received

Print-on-Demand Policy

All products are made specifically for you once your order is placed. Because of this:

• ❌ We do not accept returns for wrong size, change of mind, or personal preference

• ❌ We do not offer refunds for ordering the wrong product

• ✅ We will replace items that arrive damaged, defective, or incorrect

Refunds & Replacements

If your item is defective or damaged:

• Contact us within 7 days of delivery

• Include your order number and photos of the issue

If approved:

• We will send a replacement at no cost

• In some cases, a refund may be issued to your original payment method

Return Shipping

• You may be required to return the item before a replacement is issued

• If the issue is our fault, we will cover return shipping

• Otherwise, return shipping is the customer’s responsibility

How to Report an Issue

To report a damaged or incorrect item, contact us at:

📧 hello@gripitripitgear.com

Please include:

• Order number

• Description of the issue

• Clear photos of the product

Late or Missing Refunds

If you haven’t received a refund:

1. Check your bank account

2. Contact your credit card provider

3. Contact your bank

If you still need help, reach out to us.

Questions?

We’re here to help.

📧 hello@gripitripitgear.com

Grip It Rip It Gear
Play hard. Laugh harder. ⛳